The purchasing process was simple, shipping was quick, and they are very friendly and helpful. The only thing I would change is for them to find a way to include some initial training. I will continue to conduct business with Pascal and his team.
I spent a few weeks researching laser machine. I went with Pascal because he was the most professional. Help me with all the questions and not just copy-paste responses. It was my first Alibaba purchase so I was a little bit wary. The laser arrived yesterday in great condition. It was well packed and arrived very fast. Any future laser purchases will be through Liaocheng Haotian Machinery.
the laser was shipped very fast and minimal delays in customs. it arrived packaged in a very secure crate and nothing was damaged. Fair price and great service. I would buy from this vendor again.
I just got this maybe an hour ago. I am impressed with the packaging and the laser looks to be in good condition. My only complaint is that there is no set of instructions for putting it together. This is being resolved because customer service is very helpful. Pascal is very active on Facebook and reaches out to you very fast. Would highly recommend working with this company. This is a very different experience from my purchasing a CO2 laser off of Ebay. There was no customer support and no way to contact them. So if you are looking for a fiber laser, highly recommend this company.
unbelievable purchasing experience from start to finish, I would have no hesitation recommending to others, i will be back for a Co2 laser in the future 😀
